Federal Express Case Study Example | Topics and Well Written Essays - 1000 words - 1

federal declaim - Case Study ExampleThis essay examines potential problems that led to the delay of the cargos belonging to desktop grounding by federal express transporters using the SWOT analysis (McDougall & Dorken, 145). A Background Description and difficulty Statement in the Case Study Federal express is a business identified with transfer of training of commodities. The company has branches in major cities where it operates its activities. It has reputable customer service relations, and this is evident in its delivery of commodities. They issued thickenings with a delivery guarantee in the case of failure to delivery the prearranged cargos. Desktop Publishing Company deals with the transcription and provisions of services and products individuals use in conducting trade shows and exhibitions. Desktop Publishing Company experienced problems with Federal express transporters in shipping two of its packages to a customer who was conducting a trade show in Simpson, South C arolina. The shipment to the customer leading to bad company reputation for desktop pattern was delayed. shoes psychoanalysis Using SWOT Applications of the Case Study SWOT analysis refers to the violence, weaknesses, opportunities and strength innovate within a company. ... It tarnished the companys name because Federal express, which acted as, a companys client was disappointed in the reaction they received from the staff of the company. Secondly, the opportunities of federal express serve as strength in the occasional activity it conducts. It notifies clients when the delivery schedule is changed or delayed. This prevents future disagreement that may with the clients. Lastly, the promotional strategy that federal express uses is a weakness because it discourages rather instead of motivating clients. Desktop innovation was greatly disappointed in the basket of chocolates sent to them from the company to act as compensation (McDougall & Dorken, 147). military rating of the Cas e Study The findings of the case study revealed the diverse challenges faced by organizations in the running of daily activities. The delay in the shipment of products noticed in Federal express agency reveals a diminish or change of activities within the company. The change could have originated from various causes like mechanical fault in the means that were used in shipping voyages. Secondly, improper time schedule could have resulted to the delay, since they were not beingness shipped within the agreed period. The compensation mechanism used by federal express requires to be reviewed. Clients in any environment always value reference for their product, and expect to be properly compensated when the quality they negotiated is not to their standards. Alternatives Useful In the Case Study Federal express can initiate unlike approaches in its operations to satisfy clients. The quantity of cargoes the company ships should be reduced to avoid the setbacks caused by overcrowding wit nessed in the company. Secondly, the company should apply new expertise in the firm